Frequently Asked Questions


Welcome to Ogre.Ph, your alternative resource for select
Outdoor Gear and Recreational Equipment in the Philippines.

How to Order Payment Options Delivery Guidelines

Ordering thru Lazada

For cash on delivery (COD) and credit card payments, we operate a storefront in Lazada to provide effortless shopping convenience to our clients.

Ogre.Ph at Lazada

Ordering directly from Ogre.Ph

For clients who prefer to buy directly from us, or need to buy bulky items that are not practical to ship via Lazada, or prefer same day delivery (applicable to Metro Manila residents only).

There are several ways of placing an order from our shop.

You can send your order inquiry either by

  • posting a comment in the product page on our facebook page
  • sending us an email at sales@ogre.ph

For faster transactions, you can send us your order via SMS thru the following numbers:

  • 0925 741 2039 Sun
  • 0917 844 9677 Globe

And of course you may always call any of the numbers posted herein. These methods are preferrable as we are not always online.

Ordering Guidelines
  1. Please specify all relevant product information including brand, model, quantity, color, size and whatever else is applicable.

    Examples:

    1 Fixtec FCS1851201 1200W 185mm Circular Saw (correct)
    1 Deuter Washbag II (incomplete: what color please?)
    1 Fox Dirtpaw MX Glove Red (incomplete: what size please?)

  2. For orders that are to be shipped, please include recipient’s name, complete address and contact number, as well as your choice of mode of payment ( please refer to our Payment Options ).

    Juan dela Cruz
    123 Daang Matuwid, Brgy Uno,
    Mandaluyong City
    0910 123 4567
    COD

  3. For questions or for any clarification, you may call or send us a message thru the following numbers:

    0925 741 2039 Sun
    0917 844 9677 Globe

    Please be advised that we will no longer respond to questions in which all answers can already be found here.

    Of course, we shall always entertain any clarification needed on any matter not covered herein, such as warranty policies on selected products, particular product specifications, discounts on volume purchases, etc.

  4. We will send you the total order price plus delivery fee, and if applicable, our GCash or bank account details.

  5. We will ship to the specified name and address as soon as the order and mode of payment is confirmed.

  6. We will send you a link to track the delivery as soon as the order is shipped.

You may also want to read our Payment Options as well as our Delivery Guidelines.

Thank you for your interest, and most especially for your understanding.




Contents
Frequently Asked

Home Back to top Web Development : Rey Nuñez

© 2024 Ogre.Ph All rights reserved.

Shop Location: Boni Avenue, Brgy New Zaniga, Mandaluyong City
0925 7412039 (Sun)   0917 8449677 (Globe)   7254 6129 (Landline)

View Map

If you have any question, comment or suggestion about this site,
please send us a note